Does Harbor Freight Have Low-Quality Tools? (or Really Good Deals) (2024)

Who doesn’t love saving money? A deal gets even sweeter if you get a quality product or experience. Harbor Freight is one option many consumers have turned to for decades to purchase tools and other equipment.

They have many locations and a reputation for budget-friendly pricing, but are they worth it? Do you get what you pay for at Harbor Freight?

Let’s dive in!

What Is Harbor Freight?

Harbor Freight is a chain of 1100+ retail locations selling tools and equipment at discounted prices. You can often find items up to 80% less than competing brands. The company began in 1977 in Los Angeles, California, and has expanded to 48 states. It employs over 25,000 people.

Harbor Freight started when Eric and Allan Smidt opened Harbor Freight and Salvage, a mail-order tool business. In 1980 the company opened its first physical location in Lexington, Kentucky. They’ve quickly grown over the past several decades and have begun to offer exclusive brands like Icon, Bauer, Central Pneumatic, and Drill Master.

Despite their many locations, there may not be one easily accessible to you. If there’s not a Harbor Freight near you, or you find online shopping more convenient, you can shop their online catalog, and they’ll send items directly to you.

What Is Harbor Freight Known for?

People know Harbor Freight for its budget-friendly pricing and extensive tools and equipment offering. They’ve invested millions of dollars into testing and factories to design products that can compete with some of the top professional brands in the industry.

However, despite going toe-to-toe with the big brands, their products are a fraction of the cost.

Pro Tip: Go to Harbor Freight and stock up on these 5 Essential Tools for RV Living.

What Are the Benefits of Harbor Freight?

You can save a chunk of change by shopping at Harbor Freight. However, that’s only one of the benefits of shopping there. The store has a no-hassle return policy and a 100% satisfaction guarantee. While it doesn’t expect you to encounter any issues with its products, it’s nice to know there are options.

In addition to a liberal return policy and satisfaction guarantee, the company has 1100+ locations. If you have an issue with a product you purchased from them, visit one of their retail locations, and they’ll do what they can to correct the problem.

If you need another excuse to shop there, the constant promotions will do the trick. They’re constantly offering coupons and sales that competitors often can’t match. You can maximize your savings even more by using their Tools Credit Card.

What Are the Disadvantages of Harbor Freight?

While there are some solid reasons to shop at Harbor Freight, there are some things you should consider when making purchases. One major disadvantage is the quality isn’t always up to par. When they get it right, they do a fantastic job. However, it can be unappealing when they swing and miss while creating a product.

Some of their budget-friendly tools and equipment don’t do the job as quickly or easily as name-brand items. While it will help you save a few bucks, it’ll likely cost you time and energy. You need to know that products will work when you need them.

They offer some inexpensive winches, saw blades, and welding machines, but these are items you want to use with confidence. You could be wasting your money by trying to save it.

Do You Get What You Pay for at Harbor Freight?

You need to set your expectations appropriately when buying products from Harbor Freight. You can’t expect the same quality and performance from products that cost a fraction of the price as the name brand or professional versions.

For the most part, they offer some quality products to meet the demands of average DIY and home repair projects. With some products at this company, you get what you pay for. Read plenty of reviews and do your research, especially before making a large purchase.

Do They Match Prices?

This company wants to guarantee that its customers get the lowest price possible. If you find the same item for sale at a lower price, bring the cost to the store’s attention.

If possible, they’ll adjust the price to help ensure you get the best deal. However, like most retailers, they can’t match every price, especially if it’s an online retailer. They typically handle each price match on a case-by-case basis.

Who Are Their Competitors?

Harbor Freight goes toe-to-toe with hardware and home improvement stores. Their most significant competitors include Northern Tool, Home Depot, Ace Hardware, and Lowes. While they may not have massive retail locations like some of their competitors, this company puts up a fight to earn business from customers. Their more than $5 billion annual revenue proves they’re not afraid of the competition.

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Shopping at Harbor Freight can be an excellent way to save money, especially if you’re not expecting professional-quality tools. If you’re planning to use tools frequently, it may be worth spending more to buy premium quality brands.

However, most shoppers aren’t likely to notice the difference between the products, and they’ll get the job done. So if you need tools or equipment for your next project, stop at a Harbor Freight and enjoy the savings!

Will you use Harbor Freight for your next DIY project? Tell us your thoughts in the comments!

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Does Harbor Freight Have Low-Quality Tools? (or Really Good Deals) (2024)


Does Harbor Freight Have Low-Quality Tools? (or Really Good Deals)? ›

Also, for supplies like moving blankets and tarps, they're a pretty good deal for decent quality. If you need an oddball tool for a project, Harbor Freight cannot be beat. If you aren't sure how often you're going to use a tool, buy the Harbor Freight and use it till it breaks.

Are Harbor Freight hand tools guaranteed? ›


We guarantee our Hand Tools to be free from defects in material and workmanship for the life of the product.

How does Harbor Freight keep prices low? ›

The answer is simple, at Harbor Freight, we cut out the middle man. We work directly with the manufacturers of our tools to get the best possible prices – and we pass the savings onto you, essentially cutting out the middle man.

Is Harbor Freight owned by Walmart? ›

If you're not well-versed in the history of Harbor Freight, the company was brought into existence by the father-son duo Allan and Eric Smidt in 1977, and almost 50 years after its founding, the Harbor Freight franchise is still owned by the Smidt family, with Eric Smidt currently acting as owner and co-founder.

Does Harbor Freight have a satisfaction guarantee? ›

If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. The limited warranty term is 90-day beginning on the date of invoice.

Who makes Harbor Freight Pittsburgh tools? ›

Pittsburgh tools are made & sold exclusively at Harbor Freight Tools.

What tool companies are like Harbor Freight? ›

Top 7 Alternatives & Competitors
  • 8,925. 2,528. 8.31M. -17.74% ...
  • 13,976. 2,967. 5.22M. -1.5% ...
  • 10,875. 2,853. 6.8M. +13.48% ...
  • 102,201. 24,144. 528.08K. ...
  • 18,334. 3,722. 3.91M. ...
  • 124,620. 28,914. 412.52K. ...
  • 63,377. 15,276. 947.28K.

What is the Harbor Freight controversy? ›

INDIANAPOLIS– The Indiana Civil Rights Commission's (ICRC) Deputy Director Akia Haynes announced today that the agency has issued a finding that there is probable cause to believe that Harbor Freight Tools USA in Indianapolis subjected an African American male to different terms and conditions by denying him equal ...

Where does Harbor Freight get their tools from? ›

Harbor Freight buys tools direct from the manufacturer, so that means you save because they cut out the middle man. Often times Harbor Freight's tools come from the exact factory that other brands buy their tools from – which means quality is just as good as the competition.

How much of a discount do you get at Harbor Freight? ›

Associate HFT Store Discounts

Harbor Freight offers a 20% discount to all part-time and full-time Associates on all items.

What company owns Harbor Freight Tools? ›

Our journey began in 1977, when Eric Smidt and his father launched Harbor Freight Tools. 40+ years, 1500+ stores, and over 75 million customers later, not only are we still family owned, but we've stayed true to our mission.

Is Bauer owned by Harbor Freight? ›

Bauer, is one of many Harbor Freight Tools brands sold exclusively on our website,, and in-store at over 1,100+ locations nationwide. All of our Bauer products are designed and built in partnership with the same factories that many of our top leading competitors use.

What shipping company does Harbor Freight use? ›

Harbor Freight Tools uses United States Postal Service, FedEx SmartPost, FedEx Ground, FedEx Air or truck freight lines to ship your orders. You will receive a shipping confirmation email confirming the carrier and the estimated delivery date.

Are Harbor Freight Tools guaranteed? ›

If a replacement product is not available, we will either issue a Harbor Freight Tools gift card or provide a refund up to the actual cash value of the product, not to exceed the original purchase price of the covered item. Covers parts and labor for repairs on covered failures at an approved service center.

Who makes icon tools for Harbor Freight? ›

It seems that a vast majority of ICON's products are manufactured by multiple different companies based in Taiwan. Neither ICON nor Harbor Freight have reported the names of these companies, but it is widely believed that many of the mechanic tools are made by Infar Industrial Co.

How do I quit Harbor Freight? ›

You may cancel your Membership and receive a full refund of the Membership Fee by returning the Membership to any Harbor Freight retail store, calling Harbor Freight's Contact Center at 1-800-444-3353 within ninety (90) days following the date of initial purchase/enrollment or re-enrollment (each, a “Cancellation ...

Are Pittsburgh hand tools guaranteed for life? ›

Share this #PSA with anyone who loves #tools ! 🛠️ #HarborFreight #lifetimewarranty #toolsofthetrade.

Does Ace Hardware guarantee their tools? ›

Ace Brand hand tools are guaranteed for life. Our full lifetime warranty states that if any Ace Brand hand tool, used for its intended purpose, fails to fulfill your expectations, return it to any Ace store location for a free replacement of the same or similar item.

How to claim a Harbor Freight warranty? ›

Initiate Your Claim:
  1. Replacement Plan – Visit any Harbor Freight Tools store for an easy in-store replacement.
  2. Repair Plan – Call 1-888-838-3421 to schedule service.

What is Harbor Freights policy? ›

Harbor Freight has a 90-day limited return policy. If you return the item within that period, you are eligible for a full refund or product replacement. There are some caveats to this policy: The limited 90-day warranty does not apply to products that were subject to misuse.


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