How to use the Postmates delivery app, and what you can order through it (2024)

In the past few years food delivery apps, like Uber Eats and GrubHub, have become the go-to when you don't want to leave the house.

Gone are the days when you had to choose between pizza and your local Chinese place for takeout — now you can have just about any food imagined delivered to your doorstep within an hour.

Postmates was founded in San Francisco in 2011. The app was designed to be "a remote control for your city" that allowed you to have food and other services delivered to your door at will.

The idea itself actually predated the smartphone, but the company's ability to put it in an app is what allowed it to survive and eventually be copied by dozens of others.

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How Postmates works

One of the cool things about Postmates, though, is that it isn't just for food delivery.

The idea behind Postmates was that you could have anything delivered — and it's slowly on the way to fulfilling that dream.

Besides takeout, you can also order delivery from certain grocery stores, pharmacies, and even electronics and liquor stores, depending on where you live and which nearby stores are available.

Now, it is worth noting that Postmates is a tad more expensive than other delivery apps. On top of a delivery charge that can run between $3.99 and $5.99, they also charge a 9% service fee.

There is also a small-cart fee of $1.99 if your order is below $12, or $10 if you're in Los Angeles.

However, there is a silver lining because if you use Postmates often enough, there is a cheaper alternative to paying the delivery fee every time.

Postmates Unlimited costs $9.99 a month and gives you unlimited free delivery from any partner companies or merchants, as long as your order is over $12.

Postmates Unlimited members also get extra benefits like exclusive offers, access to events and giveaways, and no delivery hikes on orders under $12, even during peak hours.

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How to use Postmates

Using Postmates is about as simple as any other delivery app.

First, of course, you should download the app on your iPhone or Android and create an account, if you don't already have one.

To browse the options available closest to you, simply scroll in the main menu when you open the app. You can use the tabs at the top to select whether you'd like to order delivery or pickup.

You can also use the "Party" option, which rewards you with free delivery for ordering from businesses that are popular at that moment. These orders are timed and you only have a few minutes to secure your free delivery before the list is updated.

How to use the Postmates delivery app, and what you can order through it (1)

If you're looking for something specific, use the search bar in the top-right corner of the app. You can tap one of the suggestions, like "Sushi" or "Thai." You can also enter the name of a specific restaurant or item to get more specific.

How to use the Postmates delivery app, and what you can order through it (2)

To access your account info and see your recent orders and available promos, or to get support or join Postmates Unlimited, tap the account icon in the top-left corner.

How to use the Postmates delivery app, and what you can order through it (3)

If you want to change the specifics of your account, like contact info, addresses, and payment, tap the settings button in the top-left corner of your account menu.

How to use the Postmates delivery app, and what you can order through it (4)

The other thing you need to know about Postmates is that they often run promos, both for free delivery and discounts or free trials of their unlimited service, so be on the lookout for those.

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Related coverage fromHow To Do Everything: Tech:

  • How to use gift cards on Postmates and where to purchase them

  • How to tip your delivery person on Postmates, and what to do if there's an issue with your order

  • How to cancel a Postmates order, whether you've just ordered it or scheduled it in advance

  • 'Can you pay cash for Uber Eats?': Yes, but not in the U.S. — here's how to pay for Uber Eats in all locations

  • How to redeem an Uber gift card and use it to pay for your rides

Melanie Weir

Freelance author

Melanie Weir is a freelance author for Insider, mainly focusing on the Tech Reference section, but occasionally contributing to Lifestyle and Entertainment topics as well. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. In her spare time she writes plays for both stage and screen. She can be reached atmelanie.weir1008@gmail.com, orthrough LinkedIn.

How to use the Postmates delivery app, and what you can order through it (2024)

FAQs

What can you order using the Postmates app? ›

Postmates is a goods and food delivery service that allows customers to order almost anything they want, including personal items, groceries and restaurant meals.

How does delivering for Postmates work? ›

A timer will count down for you to accept the delivery request, otherwise the order will be given to another Postmate. The Fleet app will provide the merchant name, directions to the merchant, the items ordered or to order and let you know if an order is prepaid or not.

How to use Postmates? ›

Here's how Postmates works in general:
  1. Step 1: select which restaurant you want food from.
  2. Step 2: share the specifics of your order.
  3. Step 3: confirm your order.
  4. Step 4: track your order.
  5. Step 5: enjoy the food.
May 1, 2019

What app do Postmates delivery drivers use? ›

Download the Postmates Fleet app for Android - Tupuca.

Is Postmates cheaper than DoorDash? ›

The extra costs are highest on Postmates, where higher prices, service fees, and a tip for the worker delivering the food increased the cost of orders by 105% on average. DoorDash was the second-highest at 95%, while Grubhub came in third at 93%. Uber Eats had the lowest markup — but it was still 80%.

Which food delivery service pays the most? ›

What is the food delivery service with the highest starting pay? Instacart is recognized as the food delivery app with the best initial compensation for its drivers. On average, drivers for Instacart can earn about $30 per hour, with a typical range of $26 to $32 per hour, which can vary based on the city.

Do I tip Postmates driver? ›

The Bottom Line. While Postmates does not require you to tip its delivery drivers, it's almost always a good idea to leave your driver a tip. In fact, this etiquette could be applied to most services in the growing gig economy.

Is delivering for Postmates worth it? ›

Is Postmates Worth Working For? Who Should Deliver? If you want a flexible, straightforward side hustle idea to make extra cash, delivering for Postmates is worth it. This is especially true if you can work as a bike courier and avoid putting mileage on your vehicle and paying for gas.

Do you get paid instantly with Postmates? ›

When does postmates pay drivers? You can expect to receive your Postmates wages every Monday, but you can also take your money out whenever you want with an instant deposit. Getting paid weekly is free, but if you opt into the option of instant deposits, you'll be charged $0.50 per deposit.

Does Postmates have free delivery? ›

Postmates Free Delivery

Unlimited Members never pay for delivery! As long as your order meets the restaurants' order minimal delivery is always free.

What are the duties of a Postmates delivery driver? ›

What is a Postmates Driver? The following job responsibilities are common for individuals in Postmates driver roles: Navigate a city or local area in a personal vehicle to pick up goods and/or food ordered by a customer and deliver orders to a customer's home or office.

Can you pick up your own Postmates order? ›

If you want to avoid delivery fees and a tip for the driver, you can choose to pick up your order instead. Ordering it through the Postmates app still earns you rewards like normal, but you have to physically go to the restaurant yourself to pick up your food.

How much do Postmates drivers actually make? ›

Average Postmates Delivery Driver hourly pay in California is approximately $23.58, which is 36% above the national average.

What's the difference between Uber Eats and Postmates? ›

Our definitive list of best delivery apps to work for has all of the best options for 2024. Now that Uber Eats owns Postmates, there is no difference. Orders that come through the Postmates app are now delivered by Uber Eats drivers. This change began taking place shortly after Uber Eats purchased Postmates in 2024.

Is Postmates owned by Uber? ›

Postmates Inc. is a food delivery service, founded in 2011, and acquired by Uber in 2020.

What are Postmates orders? ›

Postmates is an on-demand food and goods delivery service that allows consumers to order any food or personal item they want, including groceries and restaurant meals. The goods will be delivered to the client's home in less than an hour.

How is Postmates different from Uber Eats? ›

Unlike Postmates, Uber Eats drivers deliver only restaurant food and the food is ready when the driver arrives at the restaurant. Diners can only place an order at a featured, partner restaurant that can receive orders and order payments through the Uber Eats app.

Can I get Juul pods delivered on Postmates? ›

Now the company's policy is not to deliver cigarettes, cigars, chewing tobacco, vapes, pipes, or other smoking-related products.

Does the Postmates app still work? ›

While there may be some confusion surrounding the existence of Postmates after the 2020 Postmates/Uber Eats acquisition, Postmates is still available for use by both restaurant and C-store partners and customers. Both platforms continue to operate independently.

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