Live Animals - Lufthansa Cargo (2024)

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Species-appropriate transportation and individual, 24/7 care at the Frankfurt Animal Lounge

Important Update: Transportation of Dogs to the USA

Effective August 1, 2024, new restrictions imposed by the US authorities will impact the transportation of dogs as carry-on baggage in the cabin or in the cargo hold.It is still possible to have dogs transported to the USA as air freight with our reliable animal transport offer.

Please note: Private individuals need to book through a freight forwarder – find the one that’s right for you with our Animal forwarder search.

  • Features
  • Special Aspects
  • Infrastructure

Species-appropriate, individualized transportation for live animals

From pets, horses and exotic animals to ornamental fish, insects and livestock: We guarantee that animals travel comfortably, with minimal stress thanks to species-appropriate accommodation and care throughout the journey as well as 24/7 care by qualified animal keepers at the Frankfurt Animal Lounge.

Live Animals - Lufthansa Cargo (12)

Transporting animals quickly and with the best possible care

  • With Lufthansa Cargo, live animals are always transported with the highest priority and fast transport times

  • Species-appropriate accommodation throughout the journey: specially developed horse containers and plastic containers for pets with excellent ventilation

  • During transit, all animals are cared for according to their needs, examined,fed and watered

  • Compliance with the strict requirements of the IATA Live Animals Regulations and the Convention on International Trade in Endangered Species

  • Frankfurt Animal Lounge at our biggest hub

For horses

Customized transport forhorses

  • Whether it’s a sports horse, youngster talent or recreational horse – with us, you can be sure that processing, care and transport procedures are adjusted to suit their species-specific needs.
  • Our reliable B777 freighter, special horse containers and the exclusive Frankfurt Animal Lounge ensure that your four-legged friends arrive relaxed. It is even possible to transport several dozen horses on a single flight.

Comfortable stopover in Frankfurt

  • Frankfurt Animal Lounge is geared towards the care of horses
  • Hard-wearing asphalt floors, which are better suited for horses than concrete
  • 42 stalls, which can be flexibly adjusted to space requirements – up to 28 m² per horse
  • Highest hygiene standards, dust-free sawdust and quality hay

Horse containers for more comfort

  • Specializedhorse containers, jointly developed with the container-specialists VRR Aviation
  • Space for up to three horses per container
  • Lots of room to the sides for a stress-free journey
  • Broad ramps for easy loading
  • Interior decorated in light colours to reduce fear of ‘dark boxes’
  • Optimal visual protection between the animals due to sliding partitions in the upper part of the walls
  • Large windows in the covers allow fresh air to get in

Greater safety for your horses

  • Better protection from injury, heat and cold: cutting-edge plastic materials instead of aluminum in the interior
  • Particularly visible flooring: stable, non-slip surface for optimal grip and better loading
  • Easy handling: automatic roll-up covers at the front and back accelerate loading and unloading

For pets

First class: Pet Premium for pets

  • Pets always fly quickly and safely with Lufthansa Cargo. On flights with a stopover in Frankfurt, you can also book our exclusive service for dogs and cats:Pet Premium
  • You can rely on our trained team: Processing, care and transport processes are based on species-specific and individual needs.

More comfort and communication

  • More space to relax: accommodation in much more spacious kennels at the Frankfurt Animal Lounge*
  • Special transport requirements: Whether allergies, administration of medications or special food – our trained animal keepers will take care of it
  • Picture upon arrival: photos taken upon arrival in the Frankfurt Animal Lounge and sent to their owners
  • Information sheet provided before the start of your journey: Owners receive all necessary information in a timely manner before the start of the journey and can plan accordingly
  • Personal contact: Owners can get in touch with their personal contact at any time using an exclusive email address


*Subject to availability

Infrastructure database

Better planning thanks to a comprehensive infrastructure database: find out more about our product availability and capability at our stations viaOur stations.

Suitedtoyouranimal‘sneeds

  • Processes and services adjusted to suit each species
  • Extensive experience in the transportation of show, recreational and breeding horses
  • Pet Premiumservice for household pets, incl. picture documentation
  • Transport of ornamental fish includes black light veterinary check, oxygen supply possible in the event of irregularities
  • Tailored, low-stress transportation of zoo and large animals, e.g. for endangered species breeding programs
  • Transport of eggs and day-old chicks with as little temperature fluctuation as possible, in Frankfurt air-conditioned storage areas and transport in temperature-controlled vehicles for day-old chicks

An exclusive domain for animals – at the Frankfurt Animal Lounge.

Have a look...

  • The world’s most modern animal station at the Frankfurt hub, measuring 4,000 m²​

  • 24/7 care: handling, animal coordination and veterinary services under one roof​

  • A team of trained staff and animal keepers guarantees the best possible care

  • Access restricted to authorized staff​

  • Import, export andtransitzones physically separated from each other, plus visual and acoustic separation withinzones, hard-wearing asphalt floor​

  • 42 large-animal stalls,61dog kennels, 3 quiet zones for cats, 18 climate chambers, 2 aviaries, black light area forexamining ornamental fish​

  • ​Animals can be collected directly from the Frankfurt Animal Lounge at Gate 26(after import clearance*)

  • Here are theTerms and Conditions for the Animal Loungeand directions forHow to get there

  • If you have any questions about in the Frankfurt Animal Lounge, pleaseget in touchwith us

* If your animals are transported with an airline other than Lufthansa Cargo, please contact your airline in advance fordocumentary procedure.​

The Animal Lounge Frankfurt.

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Would like to take a quick glimpse at our Lufthansa Cargo Animal Lounge?

Atour Youtube channelyou will find a general videoabouttheLufthansa Cargo Animal Loungeas well as another one dedicated tohorses at the Lufthansa Cargo Animal Lounge.

Easy booking, always informed

  • Booking via Lufthansa Cargo Service Centers
  • eTracking 24/7 via web and mobile app, proactive notifications selectable
  • Private individuals need to book through a freight forwarder – find the one that’s right for you with ourAnimal forwarder search
  • If you do not want your animal to be transported as air freight but as excess luggage, please contact theLufthansa’s passenger department
  • You can find information on entering the European Union atBMELor at theAnimal Immigration Office in Frankfurt
  • Please note that you need to fill out aShipper’s Certificatebefore handing over your animal shipment
  • You can find further useful information in ourFAQ

Available Speeds

  • td.Flash

Available Add-on Services

  • Sustainable Choice
  • Insurance

Other available offer elements

  • Customer-owned Tracker

Important Information - travelling with snub-nosed dogs

  • Dogs belonging to snub-nosed breeds have anatomically restricted airways with the accompanying difficulty in breathing.
  • The stress caused by transportation and especially high temperatures at the departure and destination airports can cause circulatory issues that may result in breathing problems.
  • For this reason, Lufthansa Cargo applies transport restrictions forthese special breeds at high temperatures at the departure or destination airport.
  • To further minimize the transport risk, we recommend conducting the ‘Fit to Fly Assessment’ program developed by IPATA (International Pet and Animal Transportation Association) for these critical breeds.
  • Find more information about B.O.A.S. and certified shippers by clicking on the following link: Brachycephalic Certification (ipata.org)

Want to know more?

Take a look at your choice of commodities, Speeds and ULD Options as well as our current flight schedule, our industry experience and much more.

  • Whenever it needs to go:Our schedule
  • Whenever it needs to go:Our stations
  • Directly to the answers:
  • Directly to the answers:FAQ
  • Find out more about the transportation regulations: European UnionandGermany(Franfurt)
  • Information about restrictions for specifics breeds at high tempertature:Specifica
  • Always needed:Shipper's certificate
  • For private shipper:Animal forwarder
  • Outlined in depth:Terms and Conditions for the Animal Lounge
  • How to get thereAnimal Lounge Frankfurt
  • Get to know us and get in touch with us in the Animal Lounge Frankfurt:Take a look and/or contact us
  • A perfect fit for your shipments:ULDs for animals
  • Your shipment always in view:Track now
  • Explained in details:Other Charges
  • Outlined in depth:General Terms
  • Experience is the key:Premium industry solutions
  • At the Speeds of your needs:Our three Speeds at a glance
Live Animals - Lufthansa Cargo (2024)

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